Privacy Policy
Privacy Statement
Chapter 1 Wines cares about your privacy. We therefore only process data that we need for our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Chapter 1 Wines. This privacy policy describes what information we hold about you are collected, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
Collection of Personal Data and Purpose
If you place an order with us, it is our job to have your item/s delivered to you. It is therefore necessary that you provide your name, address and residence details to us. We use this information to process your order. We treat your Personal Data confidentially and have taken appropriate technical and organizational measures to protect your Personal Data against loss and unauthorized use.
We use your Personal Data exclusively for the purpose of providing our services. That is, the purpose of the processing is always directly related to the order you provide. We do not use your Personal Data for marketing. If you share information with us and we use this information to contact you at a later time – other than at your request – we will ask you for permission for this. Your Personal Data will not be shared with third parties, other than to comply with accounting and internal administrative purposes.
Creating a Customer Account (My Account)
When you create an account at www.chapter1wines.com, it is required that you accept our Privacy Policy if an order is placed. When checking out as a guest it is required that you accept both our Privacy Policy and Terms & Conditions, it is not possible to place an order without doing so.
The personal data we store when you place an order are:
First Name
Last Name
Shipping details
Billing address
Contact number
Contact email
We keep this data until you delete your account for your own reference of old orders etc.
We store this data so we can ship the item out to our customers and get in touch if there are any problems with the purchased item/s, we also store this for your own reference of past orders etc. which can be accessed by clicking the “My Account”.
We share your personally identifiable information to our Delivery Team to deliver the item/s.
Use of “Cookies”
Cookies is a small text file that is stored on your device when you visit or access our website or any website. Cookies can be used to identify a computer or a mobile device. It is not used to collect any personal information and do not recognize you personally. For instance, we use cookies to help us remember and process the items in your shopping cart. We also use cookies to help us collect data about site traffic and site interaction so that we can offer better browsing experiences and tools in the future. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually change your browser setting to decline cookies at your discretion.
Changes to Privacy Policy
We reserve the right to change our privacy policy at any time for any reason. If this Privacy Policy changes we will notify you of such changes by posting the revised policy on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.
